Havenlink is a single source provider for outsourced contact center services. We provide the highest level of phone, email and web-based support. Our approach is highly personalized, providing quality support tailored to the specific needs of the client and their customers. We enable our clients to focus on their critical missions while providing a wide spectrum of support, services and solutions.
Customer Care
Build and enhance customer loyalty from professional, responsive and personable assistance by our customer care representatives.
Sales
Increase revenues by driving inquiries from print, direct mail, radio, television or online advertising to our inbound sales representatives.
Customer Retention
Retain market share by allowing us to take cancellation calls from your existing customers.
Surveys
We will provide you with professional and honest surveys that will consistently deliver fair and un-biased results.
Technical Support
We provide helpdesk services for your technology products such as mobile phones, computers, televisions, or other electronic or mechanical goods.